SUMMARY
Administrative Support professional with over 20 years experience.. Responsible, detail oriented with strong organizational, analytical, problem solving, communication, and relationship management skills.
CORE COMPETENCIES
Executive Support
Database Management
Customer Service
Reception
Meeting Coordination
Expense Reporting
Document Creation
Transportation Coordination
File Maintenance
MAJOR ACCOMPLISHMENTS
• Screened and directed up to 60 calls daily for senior executives.
• Updated the contact database.
• Interfaced with Building Services, Purchasing and Office Services.
• Routed cleaning and maintenance requests.
• Coordinated catering/meeting set-ups.
• Maintained conference room calendar.
• Coordinated catering with Office Services.
• Updated Superintendent’s correspondence log.
• Generated status reports and followed-up on outstanding items.
• Demonstrated proficiency in expense reporting, record keeping and file maintenance.
• Provided secretarial and clerical support to three attorneys.
• Updated division database.
• Supported the Office of the General Counsel.
• Utilized Microsoft Word and Excel to create presentation books.
PROFESSIONAL EXPERIENCE
CONSULTANT
2009 – Present
Consultant
Assist COO of software development company with creating end user documentation; updating monthly status reports; database updating and defect tracking; execution of quality assurance test plans; liaising with off-shore development team.
CHOICE TEMPORARIES/FORREST SOLUTIONS
2007 – 2009
Executive Receptionist
Long-term Executive Receptionist positions supporting senior level executives.
NEW YORK STATE BANKING DEPARTMENT
2004 – 2007
New York State Banking Department, Executive Division, Office of the Superintendent of Banks
Supported the Superintendent of Banks and three Executive Assistants.
DISTINCTIVE TEMPORARY SERVICES/ADECCO/A.T. STAFFING
2001 – 2004
Administrative Secretary (consulting assignments)
Supported managers at Turner Construction, United Federation of Teachers, Citigroup and other firms.
THE PORT AUTHORITY OF N.Y. & N.J.
1999 – 2001
Office Assistant/Executive Receptionist, Leases Division, Legal Department (through Distinctive Temporary Services) Provided administrative and clerical support to three attorneys.
LAZARD FRÉRES & CO., LLC
1997 – 1999
Administrative Secretary, Mergers & Acquisitions, Investment Banking Department
Supported managers and associates.
EDUCATION
B.A. English Language Arts./Comparative Literature. Hunter College, magna cum laude. GPA 3.5
Two Year Certificate. Advanced pattern making, garment construction and design. French Fashion Academy.
Microsoft Office and Outlook courses, Career Center
COMPUTERS
Microsoft Word, Excel, Outlook, 55 wpm.
CONTACT
Email: emilyannfrancesmay@yahoo.com
Location: Linden, NJ
